Modular Eco-Friendly Indoor Vertical Large Cat Scratching Post

Q:What kind of cats is this scratching post suitable for?

A:Our scratching post is suitable for cats of all sizes. It features a modular design that allows for flexible assembly and adjustment based on your cat's size and preferences.

Q:How is the scratching post assembled?

A:The scratching post is assembled using a modular design similar to building blocks. It is very easy to assemble. You can start small and add modules as your cat grows.

Q:Can parts of the scratching post be separated or replaced?

A:Yes, our scratching post is designed with modular components that can be separated and replaced. This allows you to customize it according to your home layout or your cat's preferences.

Q:What material is the scratching post made of?

A:Our scratching post is made of durable, shed-resistant, eco-friendly rattan, ensuring long-lasting durability and meeting environmental standards.

Q:What is the design style of this scratching post?

A:The scratching post features a modern home decor style with an attractive curved design. It not only serves as a functional scratching board but also complements your home environment seamlessly.

Q:Are there multiple sizes and colors available for this scratching post?

A:Yes, we offer a variety of sizes and colors to cater to different home and personalized needs. Please refer to our product page or contact customer service for more information.

Q:Does the scratching post require special maintenance?

A:Our scratching post is designed for easy cleaning with a simple wipe-down using a damp cloth. Regularly inspect and ensure the integrity of the rattan material.

Q:How can I purchase this scratching post?

A:You can visit our website and place an order directly on the product page. We support multiple payment methods and offer global shipping services.

Q:Is the installation of this scratching post complex?

A:No, it is straightforward. We provide detailed installation guides and all necessary mounting accessories to make the installation process as simple and quick as possible.

Q:Does this scratching post come with a warranty?

A:Yes, we offer a warranty for a certain period against any quality issues. If you encounter any quality problems during use, please contact our customer service team for assistance.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.